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apple IPOD service apprieciation.


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so i went for a jog while on vaction ont he beach.

i was wearing my swim trunks and running shoes. (no shirt)

i had the ipod in my back pocket.

after about an hour of running down sunny white sand beaches...i was in such a great mood and felt the need to cool off in the beautiful ocean. so i dove right in.....music still blasting.

(STUPID MOVE...but i got lost in the moment) ....it was so stupid i couldn't help but crack up as soon as i realized.

i swear the thought "NOOOOOOOOOOOOOOO" went through my head as i dove head first into the warm water.

i called up apple service the day i got back.

a foam box to ship them the broken ipod came the next day. WOW.

the box had prepaid next day delivery .....i shipped them the ipod back the very same day.

3 days later (SAME BUSINESS WEEK...holy shit) , i got my new ipod in the mail.

ALL FREE (one year warrenty still in effecT).

...very happy with their service.

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actually, apple seems to be pretty good with their ipod services.

the real catch is that you cant get any after-sale service from the retailer you bought it from, you must deal with Apple directly, on your own.

i hate telling customers that, but its the way apple does business.

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probably generally true.

one friend has been going through an ordeal with them for months and months so i hear about that alot. maybe it just seems like everyone is complaining about them but it's just the same few people over and over!

however, about a month ago, after hearing lots of ipod complaining, i did a survey of friends i know with ipods, and 9 out of 16 people have had their ipod break and had to get it repaired or sent back for a new one. that's more than 50% of them that have broken. not good enough odds for me to buy one at this point!

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however, about a month ago, after hearing lots of ipod complaining, i did a survey of friends i know with ipods, and 9 out of 16 people have had their ipod break and had to get it repaired or sent back for a new one. that's more than 50% of them that have broken. not good enough odds for me to buy one at this point!

Take a look at the Creative Labs Zen Micro line of mp3 players. You'll get more bang for your buck and, IMO, a better product!

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