Bored on the phone? Beware the Jerk-O-Meter

[StoneMtn]

Bored on the phone? Beware the Jerk-O-Meter

Friday, August 12, 2005; Posted: 10:34 a.m. EDT (14:34 GMT)

CAMBRIDGE, Massachusetts (AP) -- Ever wonder if that spouse, friend or co-worker on the other end of the phone is really paying attention? The "Jerk-O-Meter" may hold the answer.

Researchers at the Massachusetts Institute of Technology are developing software for cell phones that would analyze speech patterns and voice tones to rate people -- on a scale of 0 to 100 percent -- on how engaged they are in a conversation.

Anmol Madan, who led the project while he pursued a master's degree at MIT, sees the Jerk-O-Meter as a tool for improving relationships, not ending them. Or it might assist telephone sales and marketing efforts.

"Think of a situation where you could actually prevent an argument," he said. "Just having this device can make people more attentive because they know they're being monitored."

The program, which Madan said is nearing completion, uses mathematical algorithms to measure levels of stress and empathy in a person's voice. It also keeps track of how often someone is speaking.

"It's an academically proven thing," Madan said of the math behind those measurements. "There are a bunch of academic papers published about this."

For now, the Jerk-O-Meter is set up to monitor the user's end of the conversation. If his attention is straying, a message pops up on the phone that warns, "Don't be a jerk!" or "Be a little nicer now." A score closer to 100 percent would prompt, "Wow, you're a smooth talker."

However, the Jerk-O-Meter also could be set up to test the voice on the other end of the line. Then it could send the tester such reports as: "This person is acting like a jerk. Do you want to hang up?"

****This article goes on. This only about a third of it, so if you're interested in reading the rest click here.****