Northern Wish Posted June 24, 2010 Report Share Posted June 24, 2010 Rogers wants to charge a friend of mine TWO $400 cancellation fees. Has anyone ever gotten out of, around or reduce these types of penalties?Right now he she faces paying $800 to cancel or pay a total of $2400 over the life of the contract. Link to comment Share on other sites More sharing options...
edger Posted June 24, 2010 Report Share Posted June 24, 2010 Curious. Why 'two' cancellation fees? More than one phone? Link to comment Share on other sites More sharing options...
NewRider Posted June 24, 2010 Report Share Posted June 24, 2010 I think it would be two penalty fees because it's two different products. Not sure if I can help you out but I'll ask around at work. Link to comment Share on other sites More sharing options...
Northern Wish Posted June 24, 2010 Author Report Share Posted June 24, 2010 One cell phone, one internet plan.Everything I see online today references a $200 cancellation penalty- I can't understand why they told her $400 each. Link to comment Share on other sites More sharing options...
Basher Posted June 24, 2010 Report Share Posted June 24, 2010 More like it is two penalties because it is two different contracts. Link to comment Share on other sites More sharing options...
Northern Wish Posted June 24, 2010 Author Report Share Posted June 24, 2010 That is correct. Link to comment Share on other sites More sharing options...
phishtaper Posted June 24, 2010 Report Share Posted June 24, 2010 have her tell them her husband found out she was cheating on him because they sent him her phone bills ... they may just wash their hands of her and cancel her contracts. Link to comment Share on other sites More sharing options...
NewRider Posted June 24, 2010 Report Share Posted June 24, 2010 have her tell them her husband found out she was cheating on him because they sent him her phone bills ... they may just wash their hands of her and cancel her contracts. HAHAAHHAAHAHAAAA.... Link to comment Share on other sites More sharing options...
phishtaper Posted June 24, 2010 Report Share Posted June 24, 2010 and i would offer to help but im afraid my contact in the company is gone now. Link to comment Share on other sites More sharing options...
SaggyBalls Posted June 25, 2010 Report Share Posted June 25, 2010 I would suggest to her that she merge the contracts before she cancels them if it's possible. Link to comment Share on other sites More sharing options...
Northern Wish Posted July 15, 2010 Author Report Share Posted July 15, 2010 Well for anyone who has faced this uphill battle, it can be won!We basically forced their hand, telling them we are going to cancel everything if they make us pay the 2 $400 fees (we have new services with no contract thanks to a friend). Asked for a retention specialist, then their supervisor. Took about an hour or so.They reduced the charge to $150.Its still $150- but I like the $650 we saved. Link to comment Share on other sites More sharing options...
SaggyBalls Posted July 20, 2010 Report Share Posted July 20, 2010 I wonder if Bouche can sticky this. Link to comment Share on other sites More sharing options...
booches sista Posted July 20, 2010 Report Share Posted July 20, 2010 Yours Truly, I can't stop watching your avatar. Wickedawesome! Link to comment Share on other sites More sharing options...
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