secondtube Posted April 7, 2009 Report Share Posted April 7, 2009 Hello folks. Theresa threw out my Neil Young ticket to the upcoming show in London! I've emailed Musictoday to see if they can cancel it and reissue. Its been 3 business days. Is there a number I can call? (that a human might answer)Has this happened to anyone? Thanks!Steve Link to comment Share on other sites More sharing options...
MoMack Posted April 7, 2009 Report Share Posted April 7, 2009 eek.Did you tell them you lost it? That could be trouble.I know in the past people have had tickets not show up and its always easy to re-issue and get at will call.Go to teh music today portal and look at the bottom somewhere. There is an 800 or 888 number. They are friendly and helpful. Coran is a dead head. In fact, most of the time when I call they have the Dead as the hold music.g'luck Link to comment Share on other sites More sharing options...
secondtube Posted April 7, 2009 Author Report Share Posted April 7, 2009 phew. talk about AMAZING customer service. i called. a human picked up the phone, who could speak english, the first time. he transferred me to ticket service. Rob, a manager, simply asked me for my receipt info, which I had, verified who I was, then cancelled the barcode on my lost ticket. I now have a new one waiting for me at Willcall. FUCK TICKETBASTARDand woohoo MusicToday! Link to comment Share on other sites More sharing options...
larry_llama Posted April 7, 2009 Report Share Posted April 7, 2009 NICE! Link to comment Share on other sites More sharing options...
Tooly Posted April 7, 2009 Report Share Posted April 7, 2009 good shyte steveOhow much were those niels for london anywho? is it sold out already? Link to comment Share on other sites More sharing options...
NewRider Posted April 7, 2009 Report Share Posted April 7, 2009 Ticketmaster will do that too. Before the barcodes I used to call and say I never got my tickets and grab another 4 tickets to a show. Yeah, that's right.. I ruined it for everyone. Link to comment Share on other sites More sharing options...
phishtaper Posted April 7, 2009 Report Share Posted April 7, 2009 I used to call and say I never got my tickets and grab another 4 tickets to a show. Yeah, that's right.. I ruined it for everyone.[color:purple]and you probably scalped them extra's to retarded children in wheelchairs and kicked puppies on your way home. bastard! Link to comment Share on other sites More sharing options...
secondtube Posted April 7, 2009 Author Report Share Posted April 7, 2009 geez aaron, i was talking with theresa, and she asked if we could do what i did...i told her dready poodles like aaron have ruined it for all of us!didn't you tell me they wouldn't ship to one of your addresses due to the amount of times you did that?(awesome by the way!) Link to comment Share on other sites More sharing options...
secondtube Posted April 15, 2009 Author Report Share Posted April 15, 2009 called John Labatt Centre box office to confirm my ticket will be there. they have no idea what i was talking about. musictoday says they sent the instruction to JLB. JLB says they have no idea who Musictoday is?!AWESOME! Link to comment Share on other sites More sharing options...
rubberdinghy Posted April 15, 2009 Report Share Posted April 15, 2009 Sorry buddy. Link to comment Share on other sites More sharing options...
secondtube Posted April 15, 2009 Author Report Share Posted April 15, 2009 i love life! Link to comment Share on other sites More sharing options...
MoMack Posted April 15, 2009 Report Share Posted April 15, 2009 geez aaron, i was talking with theresa, and she asked if we could do what i did...i told her dready poodles like aaron have ruined it for all of us!didn't you tell me they wouldn't ship to one of your addresses due to the amount of times you did that?(awesome by the way!)It'll probably be with the Will Call tickets.Just print out all your shit and bring the music today phone numbers etc. Go early.It'll work out. Link to comment Share on other sites More sharing options...
secondtube Posted April 15, 2009 Author Report Share Posted April 15, 2009 John Labatt Centre box office does not act as a "will call" boxoffice according to Natalie, the Box office Supervisor. They told me only their own sales box office allows willcall sales. they told me john labatt centre does not even work with ticketmaster or any other ticket retailer. I have musictoday head of cusomter relations calling Natalie Martin, box office supervisor right now...and musictoday is assuring me all will be worked out...but maybe its just me...i have my doubts. Link to comment Share on other sites More sharing options...
secondtube Posted April 15, 2009 Author Report Share Posted April 15, 2009 PHEW! Hi Steve, Thanks for following up. When we spoke earlier, I didn’t realize that you had purchased fan club tickets. In that case, it is very possible for Music Today to contact us with a replacement list. That hasn’t happened yet, and we likely won’t hear from them until later today once they’ve finalized other replacement issues. Once they’ve contacted the box office, I will confirm with you. Thanks, Natalie Martin Box Office Supervisor John Labatt Centre Link to comment Share on other sites More sharing options...
Basher Posted April 15, 2009 Report Share Posted April 15, 2009 Glad this worked out. I bet they would have heard of TicketMaster. Link to comment Share on other sites More sharing options...
secondtube Posted April 15, 2009 Author Report Share Posted April 15, 2009 its funny you mention that basher. i asked her that. i said if i purchased through TM, and selected box office pickup, what would have happened...she told me they dont work w/ ticketmaster and they dont offer boxoffice pickup with TM. they seem to work on their own level at JLC. Link to comment Share on other sites More sharing options...
phishtaper Posted April 15, 2009 Report Share Posted April 15, 2009 you gotta cut them some slack at JLC. they are still picking up the emotional pieces after Billy Bob canceled his show last week. Link to comment Share on other sites More sharing options...
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