I've been with Telus for the last 7 years. My phones have always been crappy. Anytime I have wanted to upgrade to a better phone they try to charge me a $25 fee (which I fight and threaten to go elsewhere before they finally give in). My phone bills are at least $100/month (usually more). Anyway, I haven't had a contract with them since June/07 and I'm finally going to stop the procrastination and go with another company. I'd love a better phone, with better customer service and a bill that's cut in half. Any recommendations?