So I wrote to them after the brutal debacle trying to order tickets to tonight's show and this is what I got. Dear Really Really Ridiculously Good Looking Fan, (edited due to privacy concerns) We are writing to you and all of the Registered Users who may have encountered problems purchasing tickets to The Music Hall on Friday, April 24th through the Ticketmaster Canada system at the designated on sale time of 10:00am (EDT). Our intention was to offer our fans a special treat and a thank you for your continued support. Unfortunately, what transpired during Monday's on sale was neither special nor particularly thankful. On behalf of the band, our management and Ticketmaster we would like to take this opportunity to offer you our sincerest apologies for any inconvenience that you may have experienced and let you know that in the coming days you will receive, via email, an electronic gift card from Ticketmaster in the amount of $15.00 (cdn). You will be able to put this money towards a future transaction of your choice at Ticketmaster. We thank all of you for your understanding with this matter and your continued support for the band over the years. All the best, The Hip It's better than nothing, but realistically, it's barely going to cover their bullshit service charges. *Sigh*